“What makes this certification powerful is that it teaches you how to optimally use the complementary Five Behaviors Team and Personal Development solutions together, to make a profound impact. The structured self-paced learning, coupled with engaging discussions with other practitioners in the live sessions, get the creative juices flowing and prepare you to take a more complete solution to your organization looking to build a culture of teamwork.”
“The Five Behaviors Certification course clearly maps out how to implement this solution for your teams, ultimately increasing your confidence and saving you time. I highly recommend investing two short weeks to give yourself the tools needed to get your organization’s teams back on track.”
Course Agenda
“We’ve used Everything DiSC for years, and Catalyst has helped our organization develop a common language to build better relationships. Our employees use Catalyst before a call to gain insight into how to make the most of their meetings.”
Annie Vallier
Training & Development Manager, Blount Fine Foods
"The Catalyst platform is brilliant. It enables personal introspection and reflection and showcases how we can improve our interactions with colleagues—amazing!"
Susan Coffey
Finance Director, Cartrefi
“Everything DiSC has been an instrumental component of our organizational development strategy. We hear references to DiSC styles in conversations, meetings, and even our Holiday Party! It’s certainly been impactful for our organization.”
Karen Shannon
VP, and CRHO, Ollis/Akers/Arney
“In a fast-changing organization, Catalyst is a game-changer! Employees can discover insights about others as they interact organization-wide.”
Suzanne Chambers
Manager of Leadership and SSC, 7-Eleven
Team Coaching
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What is team coaching, and how can it benefit our tech team's performance?
Team coaching is a collaborative process aimed at maximizing the collective potential of tech teams. It fosters cohesion, communication, and trust among team members, leading to increased productivity, innovative thinking, and enhanced problem-solving skills. It helps your tech team adapt to change more effectively and drive sustained high performance.
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How do you approach team coaching for tech teams, considering their unique dynamics and challenges?
Our team coaching approach begins with a comprehensive assessment of your team's dynamics, strengths, and areas for improvement. We employ customized strategies tailored for tech teams, addressing issues such as, team trust, lack of candid conversations, and cross-functional collaboration, ensuring our coaching aligns with your team's specific needs.
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What outcomes can our tech team expect from engaging in team coaching sessions?
By engaging in team coaching, your team can expect improved communication, enhanced problem-solving abilities, increased adaptability to technological changes, strengthened leadership within the team, and a more cohesive and resilient unit capable of thriving in a rapidly evolving tech landscape.
FAQs
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Become a Five Behaviors® Certified Practitioner.
Get certified to build cohesive, high-performing teams and help your people Rise Together™ — the official two-week Wiley programme, with partner support before, during and after from Ireland’s authorised Five Behaviors and Everything DiSC partner.
As trusted by HR and talent leaders at
Includes both consulting clients and global organisations where I held senior HR and talent roles
20+ yrs
in HR and talent development, including 3M & HubSpot
2 weeks
official Wiley blended programme, final exam included
4 sessions
live virtual classrooms · plus five self-paced modules
20 credits
SHRM, HRCI & ATD professional development credits
Make cohesive teamwork your organisation’s own capability.
Teamwork remains the ultimate competitive advantage. When your own HR or L&D people are certified to deliver The Five Behaviors, you can build high-performing teams whenever you need to — and every team you develop after that costs you profiles, not facilitator fees.
HR leads team development from the front
Your team becomes the go-to resource for trust, healthy conflict and accountability — responding the week a team needs it, not when an external diary allows.
One shared language for how teams work
Built on Patrick Lencioni’s work, The Five Behaviors gives every team one model — trust, conflict, commitment, accountability, results — and a common language that outlasts any single workshop.
What certification enables
Certification is a long-term organisational asset, not a course.
The model you’ll master
Developed with Patrick Lencioni and based on his best-seller The Five Dysfunctions of a Team, The Five Behaviors is a pyramid — each behaviour the foundation for the next.
The Five Behaviors of a Cohesive Team model
Trust
Vulnerability-based trust — team members are comfortable being open with one another.
Conflict
With trust in place, teams engage in unfiltered, productive conflict around ideas.
Commitment
Healthy debate lets the team commit to clear decisions, even without full consensus.
Accountability
Committed teams hold one another accountable to those decisions and standards.
Results
With the first four in place, the team focuses on collective results over individual ego.
The Five Behaviors is based on Patrick Lencioni’s New York Times best-seller, The Five Dysfunctions of a Team — the model every certified practitioner learns to bring to life.
Two solutions, one certification
Certified practitioners deliver the full Five Behaviors portfolio — choosing the solution that fits each group.
Team Development
For intact teams of 5–12
- Best for an intact team that has worked together for six weeks or more
- Built on the Everything DiSC® model to personalise the experience
- Assesses the team’s collective trust, conflict, commitment, accountability and results
- Actionable insights to improve how the team works together
Personal Development
For individuals & cross-functional groups
- Best for individuals across different teams, or groups of up to 20
- Teaches the principles of cohesive teamwork at an individual level
- Builds skills people carry into every team they join
- Ideal for scaling a teamwork culture across the organisation
Team Development is powered by Everything DiSC® — as an authorised partner for both, I’ll help you choose where to start and how they work together.
The model, in practice — leading a senior leadership team through The Five Behaviors, the Trust-to-Results pyramid up on the screens.
Upcoming certification cohorts
Wiley opens a new live virtual cohort roughly every two weeks, with session times that suit Irish, UK, European and US time zones. I’ll match you to the right one.
Virtual cohort — sessions start 22 June
Mon & Wed · 22, 24, 29 June & 1 July · 2–4pm Chicago / 8–10pm London
Virtual cohort — opens 3 July
Tue & Thu · 7, 9, 14 & 16 July · 9–11am Chicago / 3–5pm London
Virtual cohort — opens 17 July
Tue & Thu · 21, 23, 28 & 30 July · 2–4pm Chicago / 8–10pm London
Virtual cohort — opens 3 August
Wed & Fri · 5, 7, 12 & 14 August · 9–11am Chicago / 3–5pm London
Team certification
For HR and L&D teams certifying together · only one facilitation kit needed per organisation
More cohorts run through the autumn. Wiley opens a new virtual cohort roughly every two weeks, year-round — tell me your timeframe and I’ll match you to one.
Find my cohortCertification is delivered on the official Wiley programme; dates are set by Wiley and a new cohort opens roughly every two weeks. As your partner, I’ll confirm current availability, coordinate enrolment, and prepare you or your team for the programme.
David O’Grady
MCIPD, ACC · Authorised Wiley Partner — Five Behaviors & Everything DiSC
Before becoming a partner, I built behavioural tools into organisations from the inside — running HubSpot’s internal DiSC programme at enterprise scale and facilitating The Five Behaviors with senior leadership teams. I know what it takes for certification to pay off after the course ends, because I’ve been the one accountable for whether it did.
As your partner, I support you before, during and after certification — preparing you for your cohort, choosing the right facilitation kit, mentoring your first deliveries, and helping you embed cohesive-team thinking into how your organisation develops people.
From first conversation to in-house delivery.
Discovery call
A 30-minute conversation about your context, your goals, and whether certification is the right fit — no obligation.
Choose cohort & kit
I’ll match you to a Wiley virtual cohort that fits your diary and time zone, set up your facilitation kit, and prepare you for the programme.
Two-week certification
Five self-paced modules, four live virtual sessions and an application project, finishing with the exam and your Five Behaviors Certified Practitioner credential.
First delivery & rollout
Mentoring into your first sessions, EPIC administration set up, and ongoing profile supply as your internal use grows.
Investment options for your organisation
Wiley runs the official certification programme. I support you as a partner before, during and after — so the credential turns into real internal capability.
Individual Practitioner
Official Five Behaviors Certification for one practitioner.
Pricing on enquiry Wiley certification seat + one Five Behaviors facilitation kit · EUR or USD invoicing- Official two-week Wiley certification & exam
- The Five Behaviors Certified Practitioner credential
- Five Behaviors facilitation kit (Team or Personal Development)
- Pre-cohort preparation call
- Post-certification mentoring call
Team Certification
For HR/L&D teams building internal capability together (2+ people).
Pricing on enquiry per person · only one facilitation kit needed per organisation- Everything in Individual Practitioner
- One facilitation kit covers the whole organisation
- Partner pricing on EPIC profiles (Team & Personal Development)
- Internal integration planning session
- Mentored first team delivery
Certification + Partnership
Certification inside a longer Five Behaviors partnership — I can co-deliver while your team builds confidence.
Custom scoped to your organisation · certification, delivery support & ongoing profile supply- Everything in Team Certification
- Co-delivery of your early team sessions
- Programme design across the employee journey
- Dedicated partnership management
Ongoing investment after certification is Five Behaviors profiles on the EPIC platform — Personal Development and Team Development reports — supplied through the partnership at partner rates. Only one facilitation kit is needed per organisation. US-based organisations can be invoiced in USD.
Two ways to certify
Both lead to the same official Wiley credential. The right choice depends on whether you’re certifying one practitioner or building a team.
Open Virtual Cohort
Join a scheduled Wiley cohort alongside practitioners from other organisations.
- Two weeks · four live virtual sessions + five self-paced modules
- Session times for Irish, UK, EU & US time zones
- A new cohort opens roughly every two weeks
- Peer learning and feedback in a supportive environment
Team Pathway
Certify several of your own people together, with enablement built around your organisation.
- Cohort selection coordinated around your team’s diary
- Only one facilitation kit needed per organisation
- Shared preparation and internal integration planning
- Mentored first deliveries and partner profile pricing
Not sure which pathway suits you best? I can help you choose the right option.
Trusted to build teams that work
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David’s mastery in delivering a module of Five Behaviors was tangible, leading to improved communication, heightened self-awareness, and strengthened collaboration within our leadership team.
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What I’ve really valued is that his support didn’t stop after certification. He continues to be a trusted advisor and mentor as I facilitate workshops for global clients.
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If you’re looking for someone who not only understands the mechanics of high-performing teams but also knows how to connect, engage, and truly empower leaders, David is your guy.
What you need to know
What does The Five Behaviors Certification involve? +
It is the official Wiley programme: a two-week, virtual blended learning experience of around 20 hours. You complete five self-paced online modules, attend four live two-hour virtual classroom sessions, present an application project for feedback, and take a final exam (an 80% pass mark is required). On passing you earn The Five Behaviors Certified Practitioner credential and are equipped to deliver both the Team Development and Personal Development solutions.
What is the Five Behaviors Certified Practitioner credential, and is it accredited? +
The Five Behaviors Certified Practitioner is the official Wiley credential that qualifies HR, L&D and coaching professionals to facilitate the Team Development and Personal Development programmes. The course is recognised for continuing professional development: 20 SHRM PDCs, 20 HRCI credits, 20 ATD credits and ICF Continuing Coach Education (CCE).
Who is certification suitable for? +
HR, L&D, OD and Talent professionals who want to build and deliver The Five Behaviors inside their organisation, and independent coaches, trainers and facilitators who want to add it to their practice. Facilitation experience helps but is not required — the programme builds your confidence with feedback from peers in a supportive environment.
When do the next certification cohorts run? +
Wiley opens a new live virtual cohort roughly every two weeks, with session times that suit Irish, UK, European and US time zones. The next confirmed cohorts are listed on this page. Tell me your timeframe through the enquiry form and I'll match you to the right one.
Do I need a facilitation kit to certify? +
Yes. The Five Behaviors Certification requires you to own a Five Behaviors facilitation kit — Team Development or Personal Development — as its materials are used throughout the course. Only one kit is needed per organisation, regardless of how many people you certify. As your partner, I supply the kit and advise on which one fits your goals.
Do I need to be certified to use The Five Behaviors? +
No. As an authorised partner I can deliver Five Behaviors team sessions and debriefs for you without you certifying anyone. Certification is the right step when you want the capability in-house — so your own people can run The Five Behaviors across the organisation, with profiles as your main ongoing cost.
How does The Five Behaviors relate to Everything DiSC? +
The Five Behaviors is built on Patrick Lencioni's model from The Five Dysfunctions of a Team, and its Team Development solution uses the Everything DiSC model to personalise the experience. They are complementary: DiSC builds individual self-awareness and a shared language, while The Five Behaviors applies that to how a whole team builds trust, manages conflict, commits, holds each other accountable and delivers results. As an authorised partner for both, I'll help you choose the right starting point.
How much does The Five Behaviors Certification cost? +
Investment is made up of the official Wiley certification seat plus a one-off Five Behaviors facilitation kit, and only one kit is needed per organisation regardless of how many people you certify. After certification your main ongoing cost is profiles on the EPIC platform, supplied at partner rates. I'll send a written quote in euro or US dollars after a short discovery call — use the enquiry form to start.
What support do I get before, during and after certification? +
Before: a preparation call to set you up, choose your facilitation kit and align certification with how your organisation will use The Five Behaviors. During: I'm available for questions throughout your cohort. After: mentoring into your first deliveries, help setting up your EPIC assessment administration, and ongoing profile supply and advice as your internal use grows.
Ready to bring The Five Behaviors in-house?
Whether you’re exploring certification for yourself or considering a team programme, I’d welcome a conversation. We can talk through your context, answer your questions, and find the right cohort.
Enquire about certification
I’ll reply personally, usually within one working day.
The Five Behaviors® and Everything DiSC® are registered trademarks, and Rise Together™ is a trademark, of John Wiley & Sons, Inc. The Five Behaviors model is based on Patrick Lencioni’s The Five Dysfunctions of a Team. David O’Grady Coaching is an authorised partner of The Five Behaviors and Everything DiSC. © David O’Grady Coaching Ltd.