Official Wiley Certification

Become a Five Behaviors® Certified Practitioner.

Get certified to build cohesive, high-performing teams and help your people Rise Together™. This is the official two-week Wiley programme, with partner support before, during and after from Ireland’s authorised Five Behaviors and Everything DiSC partner.

Authorised Wiley Partner · Five Behaviors & DiSC Live virtual cohorts · Irish & US time zones SHRM, HRCI, ATD & ICF credits Support before, during & after
A diverse team in open, engaged conversation around a meeting table
Official 2-week programmeFour live virtual sessions + exam

As trusted by HR and talent leaders at

Mölnlycke 3M Novo Nordisk HubSpot Aerogen Snyk

Includes both consulting clients and global organisations where I held senior HR and talent roles

20+ yrs

in HR and talent development, including 3M & HubSpot

2 weeks

official Wiley blended programme, final exam included

4 sessions

live virtual classrooms · plus five self-paced modules

20 credits

SHRM, HRCI & ATD professional development credits

SHRM · 20 PDCs HRCI · 20 credits ATD · 20 credits ICF · CCE
The Opportunity

Make cohesive teamwork your organisation’s own capability.

Teamwork remains the ultimate competitive advantage. When your own HR or L&D people are certified to deliver The Five Behaviors, you can build high-performing teams whenever you need to. Every team you develop after that costs you profiles, not facilitator fees.

With internal certification

HR leads team development from the front

Your team becomes the go-to resource for trust, healthy conflict and accountability, responding the week a team needs it, not when an external diary allows.

The first-team advantage

One shared language for how teams work

Built on Patrick Lencioni’s work, The Five Behaviors gives every team one model (trust, conflict, commitment, accountability, results) and a common language that outlasts any single workshop.

What certification enables

Deliver Team & Personal Development internally
Run Five Behaviors profiles on the EPIC platform
Embed teamwork into leadership & onboarding
Respond to team needs at pace
Build one shared language for teamwork
Elevate HR’s strategic impact

Certification is a long-term organisational asset, not a course.

The Model

The model you’ll master

Developed with Patrick Lencioni and based on his best-seller The Five Dysfunctions of a Team, The Five Behaviors is a pyramid: each behaviour the foundation for the next.

The Five Behaviors of a Cohesive Team model: a pyramid of Trust, Conflict, Commitment, Accountability and Results

The Five Behaviors of a Cohesive Team model

1

Trust

Vulnerability-based trust: team members are comfortable being open with one another.

2

Conflict

With trust in place, teams engage in unfiltered, productive conflict around ideas.

3

Commitment

Healthy debate lets the team commit to clear decisions, even without full consensus.

4

Accountability

Committed teams hold one another accountable to those decisions and standards.

5

Results

With the first four in place, the team focuses on collective results over individual ego.

The Five Dysfunctions of a Team, the best-selling book by Patrick Lencioni

The Five Behaviors is based on Patrick Lencioni’s New York Times best-seller, The Five Dysfunctions of a Team. It is the model every certified practitioner learns to bring to life.

What You’ll Deliver

Two solutions, one certification

Certified practitioners deliver the full Five Behaviors portfolio, choosing the solution that fits each group.

Team Development

For intact teams of 5–12

  • Best for an intact team that has worked together for six weeks or more
  • Built on the Everything DiSC® model to personalise the experience
  • Assesses the team’s collective trust, conflict, commitment, accountability and results
  • Actionable insights to improve how the team works together

Personal Development

For individuals & cross-functional groups

  • Best for individuals across different teams, or groups of up to 20
  • Teaches the principles of cohesive teamwork at an individual level
  • Builds skills people carry into every team they join
  • Ideal for scaling a teamwork culture across the organisation

Team Development is powered by Everything DiSC®. As an authorised partner for both, I’ll help you choose where to start and how they work together.

David O'Grady standing to present to a seated leadership team around boardroom tables, two wall screens showing the red Five Behaviors pyramid
In the Room

The model, in practice: leading a senior leadership team through The Five Behaviors, the Trust-to-Results pyramid up on the screens.

Upcoming Dates

When do certification cohorts run?

Wiley opens a new live virtual cohort roughly every two weeks, with session times that suit Irish, UK, European and US time zones. I’ll match you to the right one.

AUG2026

Virtual cohort · opens 3 August

Wed & Fri · 5, 7, 12 & 14 August · 9–11am Chicago / 3–5pm London

Starting soon Reserve a place →
AUG2026

Virtual cohort · opens 13 August

Mon & Wed · 17, 19, 24 & 26 August · 1–3pm Chicago / 7–9pm London

Places available Reserve a place →
SEP2026

Virtual cohort · opens 28 August

Tue & Thu · 1, 3, 8 & 10 September · 10am–12pm Chicago / 4–6pm London

Places available Reserve a place →
SEP2026

Virtual cohort · opens 11 September

Tue & Thu · 15, 17, 22 & 24 September · 1–3pm Chicago / 7–9pm London

Places available Reserve a place →
2+people

Team certification

For HR and L&D teams certifying together · only one facilitation kit needed per organisation

Scheduled around you Request a team quote →

More cohorts run through the autumn. Wiley opens a new virtual cohort roughly every two weeks, year-round. Tell me your timeframe and I’ll match you to one.

Find my cohort

Certification is delivered on the official Wiley programme; dates are set by Wiley and a new cohort opens roughly every two weeks. As your partner, I’ll confirm current availability, coordinate enrolment, and prepare you or your team for the programme. Dates checked against the current Wiley schedule on 23 July 2026.

David O'Grady, authorised Five Behaviors and Everything DiSC partner, beside the Five Behaviors model
Your Enablement Partner

David O’Grady

MCIPD, ACC · Authorised Wiley Partner · Five Behaviors & Everything DiSC

David O’Grady, executive and team coach in Ireland, helps new teams form faster.

Before becoming a partner myself, I was on the inside. At HubSpot I took Everything DiSC from sporadic use to an enterprise operating model, and facilitated The Five Behaviors with senior leadership teams. I know what it takes for certification to pay off after the course ends, because I’ve been the one accountable for whether it did.

As your partner, I support you before, during and after certification: preparing you for your cohort, choosing the right facilitation kit, mentoring your first deliveries, and helping you embed cohesive-team thinking into how your organisation develops people.

Wiley Authorised Partner · Five Behaviors & Everything DiSC
Former 3M & HubSpot leadership development
ICF Coach (ACC) · Board Member, ICF Ireland
Masters in Organisational Behaviour (Psychology)
Let’s discuss your organisation
How It Works

How does the certification work?

It is a two-week Wiley virtual programme: five self-paced modules, four live virtual sessions, an application project and a final exam. Here is the path from first conversation to in-house delivery.

1

Discovery call

A 30-minute conversation about your context, your goals, and whether certification is the right fit. No obligation.

2

Choose cohort & kit

I’ll match you to a Wiley virtual cohort that fits your diary and time zone, set up your facilitation kit, and prepare you for the programme.

3

Two-week certification

Five self-paced modules, four live virtual sessions and an application project, finishing with the exam and your Five Behaviors Certified Practitioner credential.

4

First delivery & rollout

Mentoring into your first sessions, EPIC administration set up, and ongoing profile supply as your internal use grows.

Certification Pathways

How much does Five Behaviors certification cost?

Certification is €3,495 (excl. VAT) for your first practitioner, including the facilitation kit, and €2,495 for each additional practitioner. Wiley runs the official programme. I support you as a partner before, during and after, so the credential turns into real internal capability.

Individual Practitioner

Official Five Behaviors Certification for one practitioner.

€3,495 certification seat + one Five Behaviors facilitation kit · excl. VAT · US organisations $3,995
  • Official two-week Wiley certification & exam
  • The Five Behaviors Certified Practitioner credential
  • Five Behaviors facilitation kit (Team or Personal Development)
  • Pre-cohort preparation call
  • Post-certification mentoring call
Enquire

Certification + Partnership

Certification inside a longer Five Behaviors partnership. I can co-deliver while your team builds confidence.

Custom scoped to your organisation · certification, delivery support & ongoing profile supply
  • Everything in Team Certification
  • Co-delivery of your early team sessions
  • Programme design across the employee journey
  • Dedicated partnership management
Request a proposal

All prices exclusive of VAT. Only one facilitation kit is needed per organisation. That’s why each additional practitioner is €2,495. US-based organisations are invoiced in USD ($3,995 first practitioner / $2,795 each additional). Ongoing investment after certification is Five Behaviors profiles on the EPIC platform (Personal Development and Team Development reports), supplied through the partnership at partner rates.

Certification Format

Two ways to certify

Both lead to the same official Wiley credential. The right choice depends on whether you’re certifying one practitioner or building a team.

Open Virtual Cohort

Join a scheduled Wiley cohort alongside practitioners from other organisations.

  • Two weeks · four live virtual sessions + five self-paced modules
  • Session times for Irish, UK, EU & US time zones
  • A new cohort opens roughly every two weeks
  • Peer learning and feedback in a supportive environment

Team Pathway

Certify several of your own people together, with enablement built around your organisation.

  • Cohort selection coordinated around your team’s diary
  • Only one facilitation kit needed per organisation
  • Shared preparation and internal integration planning
  • Mentored first deliveries and partner profile pricing

Not sure which pathway suits you best? I can help you choose the right option.

From Clients & Practitioners

Trusted to build teams that work

David’s mastery in delivering a module of Five Behaviors was tangible, leading to improved communication, heightened self-awareness, and strengthened collaboration within our leadership team.

Sid KumarSVP Revenue Operations, HubSpot

What I’ve really valued is that his support didn’t stop after certification. He continues to be a trusted advisor and mentor as I facilitate workshops for global clients.

Padraic CunninghamCoach, Cunningham Coaching Ltd

If you’re looking for someone who not only understands the mechanics of high-performing teams but also knows how to connect, engage, and truly empower leaders, David is your guy.

Lucy GernonCEO + Founder, 3SIXTY Leaders Club
Common Questions

What you need to know

What does The Five Behaviors Certification involve?

It is the official Wiley programme: a two-week, virtual blended learning experience of around 20 hours. You complete five self-paced online modules, attend four live two-hour virtual classroom sessions, present an application project for feedback, and take a final exam (an 80% pass mark is required). On passing you earn The Five Behaviors Certified Practitioner credential and are equipped to deliver both the Team Development and Personal Development solutions.

What is the Five Behaviors Certified Practitioner credential, and is it accredited?

The Five Behaviors Certified Practitioner is the official Wiley credential that qualifies HR, L&D and coaching professionals to facilitate the Team Development and Personal Development programmes. The course is recognised for continuing professional development: 20 SHRM PDCs, 20 HRCI credits, 20 ATD credits and ICF Continuing Coach Education (CCE).

Who is certification suitable for?

HR, L&D, OD and Talent professionals who want to build and deliver The Five Behaviors inside their organisation, and independent coaches, trainers and facilitators who want to add it to their practice. Facilitation experience helps but is not required. The programme builds your confidence with feedback from peers in a supportive environment.

When do the next certification cohorts run?

Wiley opens a new live virtual cohort roughly every two weeks, with session times that suit Irish, UK, European and US time zones. The next confirmed cohorts are listed on this page. Tell me your timeframe through the enquiry form and I'll match you to the right one.

Do I need a facilitation kit to certify?

Yes. The Five Behaviors Certification requires you to own a Five Behaviors facilitation kit (Team Development or Personal Development) as its materials are used throughout the course. Only one kit is needed per organisation, regardless of how many people you certify. As your partner, I supply the kit and advise on which one fits your goals.

Do I need to be certified to use The Five Behaviors?

No. As an authorised partner I can deliver Five Behaviors team sessions and debriefs for you without you certifying anyone. Certification is the right step when you want the capability in-house, so your own people can run The Five Behaviors across the organisation, with profiles as your main ongoing cost.

How does The Five Behaviors relate to Everything DiSC?

The Five Behaviors is built on Patrick Lencioni's model from The Five Dysfunctions of a Team, and its Team Development solution uses the Everything DiSC model to personalise the experience. They are complementary: DiSC builds individual self-awareness and a shared language, while The Five Behaviors applies that to how a whole team builds trust, manages conflict, commits, holds each other accountable and delivers results. As an authorised partner for both, I'll help you choose the right starting point.

How much does The Five Behaviors Certification cost?

Certification is €3,495 for your first practitioner, which includes the official Wiley certification seat and the one-off Five Behaviors facilitation kit. Because only one kit is needed per organisation, each additional practitioner is €2,495. Prices exclude VAT; US organisations are invoiced in USD ($3,995 / $2,795). After certification your main ongoing cost is profiles on the EPIC platform, supplied at partner rates. Use the enquiry form and I’ll confirm your cohort and send a written quote.

What support do I get before, during and after certification?

Before: a preparation call to set you up, choose your facilitation kit and align certification with how your organisation will use The Five Behaviors. During: I'm available for questions throughout your cohort. After: mentoring into your first deliveries, help setting up your EPIC assessment administration, and ongoing profile supply and advice as your internal use grows.

Next Step

Ready to bring The Five Behaviors in-house?

Whether you’re exploring certification for yourself or considering a team programme, I’d welcome a conversation. We can talk through your context, answer your questions, and find the right cohort.

Receive the programme overview & investment guide
Get the current Wiley cohort schedule for your time zone
Book a 30-minute discovery call (no obligation)
The Five Behaviors Authorised Partner badge

Enquire about certification

I’ll reply personally, usually within one working day.